User Agreement

By using fun-lugha.com you are agreeing to the terms of use described in this agreement. We may change these terms at any time without notice, therefore providers & clients are strongly advised to read and agree to these terms every time they have dealings with fun-lugha.com.

No Solicitation for Outside Activities: 

You will not use the site to distribute or advertise commercial activities of other parties. You will not solicit fun-lugha.com users to join outside sites or online services or organizations.
Any material contained in this site is for your private personal use only. You may not download the material for commercial use.

Content Accuracy:  

fun-lugha.com does not verify the identities of its members  nor do we verify the accuracy of the content they give us.

Reporting Spam and Scams: 

If you encounter suspicious activity, you agree to report this to us immediately.

Your Contact Information: 

You may not write your email address, website address or other contact information when contacting a provider or client. If you represent an organization such as a training company or school, you may not write your organization name or mailing address.

Children under Age 18: 

Children under the age of 18 may not use this site. You must get a guardian to use the site for you.

Limits of Liability: 

We are not liable for any harm or loss that results from your giving out of personal information over our site. We are not liable for any harm or loss that results from your use of any content from this site.

Submissions: 

Any content you submit to fun-lugha.com becomes the property of fun-lugha.com. This includes but is not limited to photos, ideas, concepts and designs you submit as suggestions to fun-lugha.com.
fun-lugha.com retains the right, in its sole discretion, to review, edit or delete from the service any material which fun-lugha.com deems to be inappropriate.

Be Considerate to Others: 

This is a site for mature and considerate people to find and offer language help. Abuse and harassment will not be tolerated.
If you treat others in an abusive or harassing manner, you will be banned
If you see someone else behaving in an abusive or harassing manner, please report this via our contact section.

Communication Policy:  

All correspondence will go via Fun-Lugha and we may edit some content that we feel should not be shared e.g contact details, location etc. Contact details will only be released once both parties have paid their respective fees to Fun-Lugha.
When a student (or Fun-Lugha) contacts a service provider, we encourage them to reply no later than 3 days after receiving the message. We however, advise the student to wait at least 1 week for the tutor to reply. Should the service provider not adhere to this rule and if they give no explanation for the delay, we will give them a first warning. However, should this be repeated, they will immediately have their accounts suspended until they contact us and give us an explanation which we will decide if reasonable or not. Clients are also kindly requested to let the tutors know if they choose not to hire them-it’s a nice thing to do!

Project Submission Policy: 

If a Service Provider delays their project submission to the client, 20% will be taken from their total pay with 15% returned to the client as a way of making amends and appeasing them. A delayed project is one that is submitted after the agreed deadline-regardless of the length of time, therefore service providers are encouraged and will be expected to submit their work to Fun-Lugha at least a full hour before the set deadline. In cases whereby the submitted work requires proofreading before submitting to the client, the work will be expected at a reasonable time, such that will allow the proofreader sufficient time to proofread and make the deadline.

Payment Policy: 

Tutors/Teachers will be required to pay Fun-Lugha a one off fee which is usually the equivalent of 2 lessons’ worth. This will be paid in 2 installments. The first one will be paid by the student before the tutor’s contact details are released to them while the second one will be paid by the tutors themselves within 3 weeks  of beginning lessons. This means that the student will be paying in advance for the first lesson and the fee will be counted as the first of the 2 installments. The student is therefore not required to pay again after the first lesson, they will do that from the second lesson onwards. This payment system is to ensure students pay at least half of the expected service fees to Fun-Lugha, as we haven’t had a very good experience with our previous system.

Tutees/Students won’t be required to pay Fun-Lugha any service fee. However, they will be required to pay for the first lesson in advance i.e. before the tutor’s contact details can be released to them. This will mean that they won’t pay again until after the second lesson. This fee is non refundable unless the tutor fails to show up and doesn’t contact the student within  a reasonable time (usually 3 weeks). In that case Fun-Lugha will make the assumption that the tutor does not intend to teach the student and will refund the fees in full as well as deactivate the said tutor’s account. The student will be expected to provide Fun-Lugha with reasonable proof (text messages, emails etc) before they can be refunded.

All other language service providers will be required to pay a service fee to Fun-Lugha, which is 30% of the total fee agreed with their clients.

Clients for other services besides tuition will be making ALL payments directly to Fun-Lugha.

Payment Details:

Bank:

Fun-Lugha

Equity Bank

Acc: 3004211360362

M-Pesa:

0756374278

Violation of Terms:  

Violation of these terms may result in a permanent ban with no refund.

 

Accept Terms and Conditions