1) Where are your offices located?          At the moment Fun-Lugha is 100% web-based so essentially our registered address is home in Makonde, Mbezi Beach. However, if you must meet us, we are more than happy to arrange that. As soon as we have an office away from home we will be sure to let everyone know.

2) Just what is Fun-Lugha?
Contrary to popular belief, we are not a language school or anything of that sort. Rather we are the middleman that connects clients with language service providers. For tutors we will connect you to one and generally that’s as far as we’ll go. When it comes to other service providers however, we are usually very hands on and we would manage projects such as translating, proofreading, transcribing etc. We monitor all projects and ensure only a quality product is submitted to the client.

3) And just why should I as a client choose Fun-Lugha over all the other (cheaper) options out there?
Well you do know what they say about seemingly cheap things usually turning out to be the most expensive ones right? To be fair some freelancers do excellent work for a comparatively cheaper price and as the founder of Fun-Lugha initially started off as a freelancer, getting rave reviews from clients in the process, we would also totally choose freelancers over us. Much more than a few pennies however, we would choose peace of mind any day! How do we guarantee your peace of mind i.e. by assuring you you are in good hands?

i) Fun-Lugha is a registered business, BRELA, TRA…they all know about us-just search us and we are there.
ii) Before founding Fun-Lugha, the owner did all sorts of language related work-tutoring, translating, interpreting, proofreading-you name it, chances are she’s done it! We know exactly what we are doing, and we’ve got plenty of very happy clients ready to vouch for our professionalism, fast turnover rate and just overall excellent customer service.
If that doesn’t give you peace of mind and confidence in us then frankly we don’t know if anything ever will!

4) How much do you charge?
Please contact us and we will give you all the answers.

5) How does the payment work?
Please refer to our payment policy under the User Agreement section.

6) Can I teach at your offices?
Refer to #1 above

7) How can we reach you?                      

You may email or call us on the provided number.

8) The tutor did not show up and offered no reasonable explanation, can I get a refund?
Yes you may as long as you contact us within 7 days. We will check with the tutor to confirm this and if we do you will be refunded in full within 7 days of us confirming the fact. If you contact us after 7 days we may or may not refund you at our discretion.